Services Provided

Semiotics provided consulting services to strengthen the Government-NGO cooperation in development in Pakistan through identifying priority needs of the Government and the NGO sector in strengthening policy, institutional, and operational aspects of Government-NGO cooperation, and identifying specific institutional development and capacity building initiatives, for both the Government and NGOs, to address needs identified. Under the supervision and guidance of TA team the following pilots were tested to learn the GO-NGO dynamics. TA team carried out analysis of GO-NGO dynamics within current paradigm of Devolution; made recommendations for applying generalizable GO-NGO elements; Assessment of gaps, needs, and capabilities within available options Documentation of learning from GO-NGO models in the field. Brief description of the pilot projects is as follow: Strengthening CCBs through Academia: A participatory process of establishing and strengthening of representative CCBs was developed, tested and documented for wider benefit. Academia supplement their class room learning with active experiential learning, adding value to social mobilisation methodologies taught as part of the curriculum. Citizen’s Facilitation Centre: Resource manual for NGO and government personnel containing information on statutory spaces for Government-NGO cooperation, recommendations for creating physical linkages among the Community Development group of offices, and simplified procedures and guidelines for registering CCBs were developed in the local language, duly pre-tested. Baseline Database on citizen organizations developed Formation of Musalihat/ Insaf Committees: Model by-laws and rules of business for a Musalihat Committee are available for wider dissemination & adoption. Training in alternate dispute resolution techniques is developed and implemented. Progress reports of the Musalihat Committee are compiled. Mainstream Media Campaign Content: developed awareness material for mainstream programming that enhances citizen knowledge of the governance paradigm and leads to a higher level of informed stakeholder participation at the government-NGO interface. Training Modules for GoNGO Decision-Makers: A training module was developed and delivered at LGTI for capacity building of EDO-CDs in community participation and civil society involvement. The process and outcomes of the project are documented for wider replication Women’s Legal Empowerment Centre: Field based support established for effective participation of women councillors established at district level. The process and outcomes of the project are documented for wider replication Citizen Police Liaison Committee: CPLC Model Bye-Laws, Rules of Business, Formats for Periodic Progress Reports and Systems specifications/ software for day to day CPLC operations are available for wider dissemination & adoption. CPLC is made operational as per processes and modalities outlined above. Good Governance Network: Process Manual for a para-statutory mechanism vetted and validated by the stakeholders. An identified mechanism of Government-NGO cooperation was documented for use in training modules as well as the national media campaign for popularisation of the concept. Municipal Service Delivery Score-Card: Score card was developed and tested to enhance the effectiveness of local municipal services by direct citizen participation and optimize resource allocation through meaningful real-time community stakeholder feedback. Provide a benchmark for the TMA for improvement in service delivery.